SILVER LININGS “2020 highlighted how much entertainment is essential in people’s lives” clear this year. Such events give you pause; you realise how meaningful what you do is. It’s inspiring. Will Tanous - Executive Vice President & Head of Global Communications - Universal Music Group 2020 has been a historically painful year. There’s no escaping that fact.Humanity has suffered. Millions of lives were lost; millions more were harmed. But humankind has started the hard work of repairing the world.Music is part of that. It plays a special role in healing, inspiring and uniting. I’m particularly proud to see our people putting music’s unique power to work for good – helping artists and songwriters bring music to fans in previously unimagined ways, raising spirits, awareness and funds alike. Further, our employees around the globe are taking action on critical issues from social justice to inclusion - organizing, volunteering, and educating through company activities and the incredible work of groups such as our Task Force for Meaningful Change. At UMG, we are united by a shared purpose, to shape culture through the power of artistry. This year, that purpose has never had more urgency or necessity. 27 Jean-Louis Erneux Pascale LaunayPascal Sontag Will TanousEmilie Pietrini !